AAP’s Raghav Chadha Speaks Against 10-Minute Delivery
Raghav Chadha urged Parliament to regulate the unsafe “10-minute delivery” model and protect gig workers from exploitation.
On 5 December 2025, during the winter session of Parliament, raised strong concerns in the Rajya Sabha about the growing “10-minute delivery” trend followed by quick-commerce and app-based service companies. He urged the government to protect millions of delivery and gig workers who work silently behind the scenes. Chadha said that these workers are “not robots, but someone’s father, husband, brother or son,” and highlighted the urgent need for dignity, safety and proper rights.
He explained that the pressure to meet ultra-fast delivery deadlines forces workers to overspeed, ignore traffic rules and risk serious accidents. Many riders also face customer harassment, poor ratings, loss of incentives and even sudden account deactivation.
Delivery workers often work 12–14 hours a day in harsh heat, rain, pollution and cold, usually without proper protective gear. Their earnings depend on each delivery, meaning that low order volume, cancellations or reduced rates directly cut their income. Riders also pay for fuel, bike repairs, mobile data and safety gear themselves.
Chadha highlighted stories like that of a rider who works late nights and early mornings, even during rainfall, risking accidents without any insurance or compensation. Many workers remain silent because they have no other job options.
The MP stressed that while delivery companies grow into billion-dollar businesses, their workers remain unprotected. With the Social Security Code, 2020 now in force, he said this is the right time to ensure insurance, accident cover, minimum wage and proper safety rules for gig workers.
Chadha’s speech calls for strong regulation to stop unsafe “10-minute delivery” practices and to protect the workers who keep the system running.
